Recently, a popular ESD invited me to a survey about their development interface. I felt pretty annoyed at first, as I had to rate each and every form(shown in multiple variations).

But after a few seconds, I began to understand which impressive side effect the survey has had. It actually toured me through the entire developers backend.

Many of the images looked so stupid that it was impossible to consider them useful. But they showed all the options available in the backend-options that I never saw before! One can say that I learned loads of stuff in the survey-stuff that I would never have understood without it!

Overall, this may be an interesting way to teach your existing customers about using your products. The output can be sent right to /dev/null(the place unix people send files to for deletition)-but the teaching effects will go straight to /dev/brain on customer!

How are your experiences with teaching surveys so far?

Related posts:

  1. Palm’s Developer API survey
  2. TamsPalm developer interview #1/2006-’The future of the Palm OS’
  3. Developer Health Survey Q42008 – MobileStream
  4. Developer Health Survey Q42008 – Radoslaw Nowak
  5. Teaching an old LifeDrive new tricks

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