This dialog just happened a few hours ago:
TH: Sir, please, I want to print…how can I get into the school domain
Admin: Eek! Printer administration is so much work
TH: Oh, why that, sir?
Admin: People cant use printers…they rint out millions of pages…we have to throw away tons of pages. It takes us hours of maintenance time each week to keep it up and running
TH: Why not restrict printer access to a select few
Admin: Eeek! Grunt! That takes work and time!
If a person spends one hour a day on a process, optimizing it away usually pays out on the long run. For example, if the administrator would have invested the time to restrict printer access once, he would never ever need to maintain the printer again.
Essentially, the core idea of staff training was covered in On Mentoring – feel free to read it up there if you forgot the maths!
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