MyTreo’s Tadd Rosenfeld has become pretty talkative two weeks after we originally published our expose about the non-payment fiasco. He keeps sending me corrections over corrections, but refuses to answer my questions except with references to corrections sent before.
In order to keep the reporting balanced, here’s his correction on the “MobiHand takeover” – do with it as you please:
Mobihand has ** NOT ** taken over mytreo.net. That’s couldn’t be further
from the truth. In fact, we have NO direct contractual relationship with
that firm.We signed a deal to have SmartphoneExperts — which was last year ranked the
fastest growing private company in America by Inc. Magazine — to provide
our e-commerce platform. We took this step because it will allow us to
focus on supporting the Treo community effectively.Before doing so, we operated a store that served over 80 thousand customers,
and we gained tremendous experience in the Treo market. But
SmartphoneExperts someday soon serve their millionth customer (or some
amazingly high count). They are a truly great partner for us as we approach
our 500 thousandth member on the site.SmartphoneExperts has contracted with Mobihand to provide software, which is
why their software e-commerce solution is advertised on our site.
In the end, however, the result for developers remains the same. MobiHand (a company that pays bills in time) now handles the MyTreo store…and this is the only thing that really counts. I am pretty sure that everyone(Tadd and developers included) will be more than happy with the way the store will work from now on…
Related posts:
I must say that although this has been quite entertaining, its sad that the developers were left in the dark (and without compensation) for so long as to what was happening. It is great that MTDN will be able to continue on and that it has ended as a win-win for everyone. I have to give credit to the key developer, who brought this to everyone’s attention. He is a standup guy and made sure everyone knew that the problem has now been resolved. Unfortunately, I think MTDN lost some credibility here in the situation occuring in the first palce, their initial response or lack of, and their present attempts to control what is written about it. They don’t appear to accept any responsibility for the situation (and yes I read the thread in MTDN’s forum with Chris and Tad’s explanations),and had they not left such a vacuum of information about this for so long, they wouldn’t have as much damage control to do now. I say this to MTDN, you got yourself into this situation, take your licks, and move on.
Agreed, this was no way to treat the developers or run any kind of a respectable business. Tadd seems to have developed an austrich approach to dealing with problems (bury your hand in the sand and ignore the problem till it goes away). Anyhoo, the damage is done and it will take a long time for users to trust MTDN again. Personally it has motivated me to shun away from MyTreo forums.
Hello,
I have to say that Tadd has rowed back on this issue recently, and made a pretty good impression on me.
Fook-ups do happen – as long as they remain isolated incidents, one can forgive IMHO.
All the best
Tam Hanna
I agree totally. I’m glad you say that Tadd has been more forthcoming. Would’ve been nice if it has been more public, but its time to move on.
Hi,
my words!
All the best
Tam Hanna
Unfortunately, the issue has not been resolved completely.
Mytreo.net broke their promises and did not make the final royalty break-down and payments.
Even their Associated Developers are left without royalties
I wrote about that sad fact in the comments to the original article
http://tamspalm.tamoggemon.com/2008/08/02/mytreonet-esd-non-payment-alert/