Palm Pre ranks high in customer satisfaction benchmark

Sep 252009

A consulting company called Intepret LLC has recently performed a benchmark of “consumer perceptions of network quality”, and ended up with some interesting figures.

First of all, a look at pricing. Customers were asked what price they would consider fair for the handset along with a 1-year contract:
palm pre pricing Palm Pre ranks high in customer satisfaction benchmark

The second chart which I considered interesting looks at which attributes customers assign to their handset – the Pre ranked well here:
pre popularity Palm Pre ranks high in customer satisfaction benchmark