Palm Pre: replacement device leads to data loss

Don’t ask me why, but it looks like our friends at Palm’s have a special relationship with all things data loss. After the Tungsten T3 which fried SD cards, we now get to enjoy the blessings of the cloud: data loss on device replacement.

Engadget reports the following:

…some users have been losing their Palm Profile backup, or a large majority of it, once they pair up their new device. The big issue is that since this problem is rather sporadic, Palm doesn’t seem to have a good way to deal with it yet — the trend in the forums seems to be a complaint sent to Palm, followed up by word of an inability to restore data from Palm a few weeks later.

…

A informal poll performed by the operators of the web site has since revealed that more than 10% of their Pre-owning users have had such an issue – Palm, hurry up and get that fixed ASAP.

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